|
Service Name |
service recipient |
Serving Authority |
1 |
Providing assistance in solving all types of ICT problems at the field level. |
Government and private institutions and beneficiary public. |
Officials engaged in related work in head office, district office and upazila office. |
2 |
Participating in various types of training programs related to ICT and giving advice about the program. |
All the people |
Corresponding Training Coordinator. |
3 |
Regarding receiving services, complaints and suggestions from computer and language teaching labs established in educational institutions and other places. |
All the people |
Related organizations, coordinators and call centers |
4 |
Providing services to the public in accessing government information through updated websites. Any complaints and suggestions regarding this. |
All the people |
Officials mentioned on the web site |
5 |
Providing ICT technical support at government and semi-government level. |
All Government and Semi-Government Institutions. |
Head of concerned institution |
6 |
Support to Union Digital Centres. |
Founder of Union Digital Center |
Field level directorate officers and call centers |
7 |
Providing assistance in implementing various online e-systems in government offices. |
Government institutions |
Officers of all levels of the department |
8 |
Keeping connected with national backbone network all the time. |
All government and private institutions connected to the network. |
Officers of all levels of the department
|
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS